In honor of Direct Support Professional Recognition Week (September 12-18, 2021). We are proud to take this opportunity to recognize the dedicated direct support professionals at Ada S. McKinley.

Felicia Jones is being featured for her “excellence” in serving to people with intellectual and developmental disabilities as a direct service professional within our Employment and Community Support Services program.

Learn more about Felicia in this short interview:

How long have you been working at Ada?
“21 years.”

What is something you have learned while working as a DSP?
“How to work with different personalities and help them in different ways.”

What one piece of advice would you give to a person who is new to the field?
“You have to be understanding, compassionate, and a great listener.”

What is the most rewarding part of your job?
“Working with the persons supported and helping them in every day life.”